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10 Warning Signs of Customer Service Issues in Your Company

Maintaining good customer service is a constant process. While it may never be perfect, it’s important to try and keep as many customers satisfied as possible. To do so, you need to be aware of the warning signs of customer service issues. When you’re aware of the signs, you’ll be better prepared to take action. Your Customers are Complaining If your customers are not happy with your customer service, you’ll likely start receiving …Read More

8 Things Entrepreneurial People Do Differently

Entrepreneurship goes beyond Elon Musk, Mark Zuckerberg, and Garrett Camp, and it embodies something bigger than Twitter and WhatsApp. Entrepreneurship is a mindset, an attitude, and a lifestyle adopted by people who aren’t satisfied with the status quo. It’s an approach to life that favors creativity over conformity and action over inaction. Bestselling author, investor, and entrepreneur James Altucher says that for him, “Being an ‘entrepreneur’ doesn’t mean starting the …Read More

5 Powerful Habits That Drive Every Great Leader To Success

If you take a look inside most any management textbook, you’ll find that there are four classic functions of management that have been written about for decades: plan, organize, lead, and control. While I personally believe that these functions still do have their place in business, they don’t really tell leaders how to best to unlock the energy within the members of their team to get things done. In my many …Read More

5 Tax Incentives to Help You Find and Keep Customers

The NFIB Small Business Economic Trends December 2014 (PDF) shows that business optimism reached the highest level since 2007. And that many business owners expect to expand and anticipate increased revenues. To do this, it goes without saying (but I’ll say it anyway) that you need to retain existing customers and bring in new ones. If you’re working on this challenge, the tax law can help defray some of your costs. …Read More

Successful Entrepreneurs Never Do These 7 Things

In a business person’s day, there are always more tasks than hours. The key to being successful is not to do more multitasking in an effort to cram more into each day. It’s not to work harder with longer hours to get everything done. What separates very successful people from the rest of the pack is not what they do, but actually what they never ever do. For example: Never …Read More