by admin | Mar 20, 2017 | Uncategorized
Maintaining good customer service is a constant process. While it may never be perfect, it’s important to try and keep as many customers satisfied as possible. To do so, you need to be aware of the warning signs of customer service issues. When you’re aware of the...
by admin | Mar 17, 2017 | Uncategorized
Entrepreneurship goes beyond Elon Musk, Mark Zuckerberg, and Garrett Camp, and it embodies something bigger than Twitter and WhatsApp. Entrepreneurship is a mindset, an attitude, and a lifestyle adopted by people who aren’t satisfied with the status quo. It’s an...
by admin | Mar 15, 2017 | Uncategorized
If you take a look inside most any management textbook, you’ll find that there are four classic functions of management that have been written about for decades: plan, organize, lead, and control. While I personally believe that these functions still do have their...
by admin | Mar 13, 2017 | Uncategorized
The NFIB Small Business Economic Trends December 2014 (PDF) shows that business optimism reached the highest level since 2007. And that many business owners expect to expand and anticipate increased revenues. To do this, it goes without saying (but I’ll say it anyway)...
by admin | Mar 10, 2017 | Uncategorized
In a business person’s day, there are always more tasks than hours. The key to being successful is not to do more multitasking in an effort to cram more into each day. It’s not to work harder with longer hours to get everything done. What separates very successful...
by admin | Mar 8, 2017 | Uncategorized
All businesses are required by federal regulations to keep first aid kits in areas that are convenient when there is not an in-house medical facility on site. This is meant to ensure that all businesses are prepared for medical emergencies and injuries that happen in...
by admin | Mar 6, 2017 | Uncategorized
Kim Scott, an intensive care nurse at a Florida hospital, has taken a beating on the job. Mentally ill patients and their family members have hit her, kicked her, pushed her, pulled her hair, and grabbed objects from her. Her experience is not unique. The nurses’...
by admin | Mar 3, 2017 | Uncategorized
It just happened again. Someone asked you about your business and once again, you didn’t have a compelling answer for them. You quickly tried to remember your “elevator pitch” that you’d practiced for hours in front of the mirror, but it didn’t work. The best you...
by admin | Mar 1, 2017 | Uncategorized
In its simplest definition, values are the fundamental beliefs of an organization, the guiding principles that dictate how people should behave and act. A company’s values help people know the difference between right wrong, and they help companies determine if they...
by admin | Feb 27, 2017 | Uncategorized
Every business owners works hard daily to help their company. Unfortunately, there are many actions they take that do more harm than good. Here are the top seven and what to do about it: 1. You’re busy, but not productive. Emails, phone calls, and meetings get in the...
